I would suspect that there might be some conflict with one of the KIS
protections. Try running KIS with its default Basic settings (low) and see
it that helps. For example, make sure KIS is NOT set to check encrypted
connections in traffic monitoring because that will interfere with MSN. If
you do a search in the Kaspersky user forums for 'MSN' or 'Messenger', you
might find some useful tips for making the programs work better together.
Error Code 8100030d
When you are trying to sign in Windows Live Messenger you are getting an Error Code 8100030d.
Resolution:-If you have Zone Alarm then disable Zone Alarm and retry.
what if you don't have zone alarm?
Possible cause for this is issue is that an earlier version of Messenger Plus is installed that is causing an incompatibility with Windows Live Messenger.
The following steps would guide you to configure security settings, verify if software is the latest, and remove third party software.
First, try to disable your firewall completely, test the messenger software’s functionality regarding your issue.
After which configure your firewall and test again the software’s functionality regarding your issue;
1. To configure Windows Live Messenger through the most common firewalls, visit http://spaces.msn.com/messenger-support and look for steps under "How to enable Windows Live Messenger through a Firewall" on how to enable Windows Live Messenger through the most common firewalls. Click the appropriate link based on the firewall you have installed on your computer.
2. If you have any other firewall that is not listed, see the firewall manufacturer's documentation or contact your firewall manufacturer to configure Messenger. To find the MSN Messenger executable file, click "Start", Click "Run", type "%systemdrive%\program Files\MSN Messenger\MSNMSGR.exe", and then click "OK".
3. Determine what version of Windows Live Messenger is installed on the computer, and then upgrade if it is required:
a. Visit the following Web site:
http://spaces.msn.com/messenger-support/blog/cns!8B3F39C76A8B853F!3772.entry
b. Determine whether you are running the latest version. Download the latest version, if it is necessary.
4. Remove any third-party add-ons to Windows Live Messenger, such as Messenger Plus or Smiley Central.
I hope these steps resolve your concern with Windows Live Messenger.
If you disabled your firewall in the past, it still may be blocking Messenger -- try restarting it and see if that helps the situation. You also might try uninstalling an
installed firewall, to verify that it isn't causing a problem (even if it is disabled).
Clear your IE cache and cookies -- open Internet Explorer, click the Tools menu, then
Internet Options, then click the Delete Files button, and when that's complete click the
Delete Cookies button.
Check your IE Security settings -- open Internet Explorer, click the Tools menu, then
Internet Options, then Advanced tab, scroll to the Security section, and verify that "Check
for server certificate revocation" is unchecked. Also verify that 'Use SSL 2.0' and Use SSL
3.0' is checked, then click OK.
Click Start, then Run, and enter the following:
regsvr32 softpub.dll
then click OK
and do the same for the following:
regsvr32 wintrust.dll
regsvr32 initpki.dll
regsvr32 MSXML3.dll]
if still cant, disable Pop-Ups
I hate pop-ups so I didn't tottaly allow them but instead I did the following:
1- Opened my default browser, Internet Explorer 7,
2- clicked on Tools
3- selected Pop-UP Blocker
4- clicked Pop-UP Blocker Settings
5- added *.live.com to my allowed websites list.
6- clicked on the Close button
7- closed all my browser windows and re-opened Internet Explorer 7.
And here we go, tried to login to my messenger and it worked!!!
Note that my windows firewall was already properly configured.