Question:
Why won't Windows Live Messenger Beta connect to the service on my computer? Error Code: 80048820?
2009-01-08 05:22:03 UTC
So, I finally got the program to start without crashing. :D
But now, a new problem. ]:
I try signing in (tested on different accounts), and it still does not work.
Windows Live Messenger isn't working on my computer and it's nothing to do with connection.

It says, "We were unable to sign you into Windows Live Messenger Beta at this time. Please Try again later.

Windows Live Messenger has made several failed attempts to sign you in. Your firewall may be blocking Windows Live Messenger from connecting to the service. Please review your firewall settings. See the retailer's instructions for more information.

Error code: 80048820"

I click Troubleshoot.
I get all check marks for the Test Results.
I click "Repair" anyway, just because.. and then I tried signing in again.
Didn't work.

Can someone help me, please? ]:
Three answers:
A Little Knowledge Is Dangerous
2009-01-08 05:31:09 UTC
Possible Cause of Code 80048820



There are a variety of causes of this error:



1) Incorrect Proxy Setting for Internet Explorer.



2) softpub.dll may have become unregistered.



3) Your system clock may be showing an incorrect time - or date! (Wrong time is the most likely cause of 80048820).



4) Firewall problems. Particularly with Netgear.

The Solutions to MSN Error Code 80048820The Solutions to MSN error code 80048820



Internet Explorer - Try removing the tick next to Internet Explorer 'Proxy server' settings, instead, go with the 'Automatically detect settings'.



1) Launch Internet Explorer, click Tools and then click Internet Options.

From the Internet Options dialog box, go to the Connections tab.

Click LAN Setting. Un check the Use a proxy server for your LAN (These settings will not apply to dial-up or VPN connections) checkbox. Finally positively tick: 'Automatically detect settings'.



2) Register softpub.dll.



Click Start (Button), and then click Run, type regsvr32 softpub.dll. Restart MSN Messenger. See also Error code 81000314



3) If necessary, logon as a local administrator and set the computer's clock to the correct date and time. (Check on the internet if possible.)



4) Turn off the firewall temporarily. Check firewall settings such as Norton: "Block access to secure sites". If this cures the problem, make sure that Microsoft's MSN Messenger is allowed full access through your firewall.



NetGear problem, but also with some other routers

a) Enter IP address 192.168.0.1 in your browser's address bar.

b) Log on with ISP user name and password.

c) Enter Admin, password

d) Navigate to advanced menu, WAN set-up

e) Change MTU size to 1400



5) Try a password of no more than 8 characters.



6) If you are using IE 7.0 check the SSL Settings. Internet options advanced (Tab) scroll down to the bottom. Security section. Tick 'Use ssl 2.0'.



7) One of the simplest ways of curing MSN error 80048820 is to unplug, or restart your modem. This is particularly effective for cable modems.



8) We should have tried this solution before; check that the MSN site is 'up' 'available'. However, even if the site is down, you don't usually get error code 80048820.



8a) As a variation, of checking online, you could try phoning your local Microsoft Support office. Local area numbers available from http://support.microsoft.com.



9) Have you just installed any anti-virus software? Did the anti-virus software just make a big update? Try disabling and see if that cures the error.



10) A drastic solution is to try uninstalling MSN Messenger version 8.0 or 7.5 and install Microsoft MSN version 7.0.
2009-01-08 10:15:02 UTC
hi

Possible Cause of Code 80048820

There are a variety of causes of this error:



1) Incorrect Proxy Setting for Internet Explorer.



2) softpub.dll may have become unregistered.



3) Your system clock may be showing an incorrect time - or date! (Wrong time is the most likely cause of 80048820).



4) Firewall problems. Particularly with Netgear.



The Solutions to MSN Error Code 80048820

Internet Explorer - Try removing the tick next to Internet Explorer 'Proxy server' settings, instead, go with the 'Automatically detect settings'.



1) Launch Internet Explorer, click Tools and then click Internet Options.

From the Internet Options dialog box, go to the Connections tab.

Click LAN Setting. Un check the Use a proxy server for your LAN (These settings will not apply to dial-up or VPN connections) checkbox. Finally positively tick: 'Automatically detect settings'.



2) Register softpub.dll.



Click Start (Button), and then click Run, type regsvr32 softpub.dll. Restart MSN Messenger. See also Error code 81000314



3) If necessary, logon as a local administrator and set the computer's clock to the correct date and time. (Check on the internet if possible.)



4) Turn off the firewall temporarily. Check firewall settings such as Norton: "Block access to secure sites". If this cures the problem, make sure that Microsoft's MSN Messenger is allowed full access through your firewall.



NetGear problem, but also with some other routers

a) Enter IP address 192.168.0.1 in your browser's address bar.

b) Log on with ISP user name and password.

c) Enter Admin, password

d) Navigate to advanced menu, WAN set-up

e) Change MTU size to 1400



5) Try a password of no more than 8 characters.



6) If you are using IE 7.0 check the SSL Settings. Internet options advanced (Tab) scroll down to the bottom. Security section. Tick 'Use ssl 2.0'.



7) One of the simplest ways of curing MSN error 80048820 is to unplug, or restart your modem. This is particularly effective for cable modems.



8) We should have tried this solution before; check that the MSN site is 'up' 'available'. However, even if the site is down, you don't usually get error code 80048820.



8a) As a variation, of checking online, you could try phoning your local Microsoft Support office. Local area numbers available from http://support.microsoft.com.



9) Have you just installed any anti-virus software? Did the anti-virus software just make a big update? Try disabling and see if that cures the error.



10) A drastic solution is to try uninstalling MSN Messenger version and install a newer Microsoft MSN version



http://get.live.com/messenger/overview



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Marisa
2016-04-09 01:00:17 UTC
call the help center and they will help you solve your problem


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