Question:
Can't Change My Password? URGENT?
?
2010-08-08 18:37:40 UTC
I forgot my password for my HOTMAIL, so I tried to change it. I forgot my secret answer, but when I remembered it and tried to enter it in, a message came up saying "This option is temporarily unavailable because incorrect information was entered too many times. Please try another reset option or try again later." How long do I have to wait? It's been roughly 18 hours, how much longer do I have to wait?
Five answers:
?
2010-08-10 20:21:45 UTC
To reset the Windows Live Hotmail login password and create a new when you have forgotten your old:



* Go to the Windows Live Hotmail password reset page.

* Type your Windows Live Hotmail address under Windows Live ID:.

* Enter the characters from the captcha under Characters.

o Alternatively, select I can’t see this image and type the characters as you hear them.

* Click Continue.

* Click Provide account information and answer your secret question..

o If your browser or Hotmail still log you into your account automatically and you want to change your (forgotten) password, click Send yourself a password reset e-mail message. and click Send Message.

o If you have provided an alternate email address for your Windows Live Hotmail account, you can also send the password reset email to that address. Choose Send yourself a password reset e-mail message. and click Send Message.

* Enter the desired location information (what is demanded differs from country to country).

* Enter the answer to the secret question under Secret Answer:.

* Click Continue.

* Type the desired new password under New password: and Retype new password:.

* Click Continue.

* Click Done.



Recover a Lost Windows Live Hotmail Password Without Secondary Address or Secret Question Answer



If you have neither a secondary email address associated with your Windows Live Hotmail account nor a secret question (or a satisfying answer to it):



* Use the Windows Live ID Validation form.

o Provide as much detail as possible so Windows Live Hotmail support can connect you to your account without doubt.
anonymous
2010-08-08 18:46:03 UTC
If you've forgotten your password and the answer to your secret question, fill up the "Account Password Recovery" form. Here, you will need to provide all the information you can about your account, such as contacts in your account, extra folders you made, specific e-mails you received, etc. If the online agents can confirm that it is YOUR account, they'll send you a reset link to another e-mail address that you can provide. They'll also give you a key that you'll be able to use to contact the agent via the private forum.



https://windowslivehelp.com/PasswordReset.aspx
nick murphy
2010-08-08 19:45:03 UTC
6 hours
anonymous
2010-08-08 19:06:25 UTC
If you lose your password and forgotten the security question then this is difficult to resolve. Try contacting the support team.
2010-08-08 18:38:37 UTC
6 more hours.


This content was originally posted on Y! Answers, a Q&A website that shut down in 2021.
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