To reset the Windows Live Hotmail login password and create a new when you have forgotten your old:
* Go to the Windows Live Hotmail password reset page.
* Type your Windows Live Hotmail address under Windows Live ID:.
* Enter the characters from the captcha under Characters.
o Alternatively, select I can’t see this image and type the characters as you hear them.
* Click Continue.
* Click Provide account information and answer your secret question..
o If your browser or Hotmail still log you into your account automatically and you want to change your (forgotten) password, click Send yourself a password reset e-mail message. and click Send Message.
o If you have provided an alternate email address for your Windows Live Hotmail account, you can also send the password reset email to that address. Choose Send yourself a password reset e-mail message. and click Send Message.
* Enter the desired location information (what is demanded differs from country to country).
* Enter the answer to the secret question under Secret Answer:.
* Click Continue.
* Type the desired new password under New password: and Retype new password:.
* Click Continue.
* Click Done.
Recover a Lost Windows Live Hotmail Password Without Secondary Address or Secret Question Answer
If you have neither a secondary email address associated with your Windows Live Hotmail account nor a secret question (or a satisfying answer to it):
* Use the Windows Live ID Validation form.
o Provide as much detail as possible so Windows Live Hotmail support can connect you to your account without doubt.