Web cam troubles on MSN... mega confused here?

Question

OK. so my cam works, but when i go to let someone view it, two options come up. video call, and show my web cam. but the "show my web cam" is invisible, like i cant click it. and when i click video call. the call part works *my mic* but it shows no video, it says i have no cam. The only way i can show someone my cam, is if they are showing me theirs. my cam is good. its a nice cam.


sum it up: how do i get the video to work on the video call?? its a logitech quickcam chat i think

Answer 1

hi





=►SYMPTOMS:

When trying to initiate a Video Call or Video Conversation in Windows Live Messenger 2009, one the following errors is encountered:





“We couldn't start your camera device. Please check that your camera is not currently in use by another program, and then try again.”



"Messenger is not available right now. Please try again later. (0x8ac70202)"



"Messenger is not available right now. Please try again later. (0x8ac70013)"





►When trying to run the Audio Video Setup this error is encountered:



“We are unable to run the Audio Video Setup”





==►TROUBLESHOOTING STEPS:



=►This issue has been determined to be caused by a compatibility problem with Windows Live Messenger 2009 and the McAfee Site Advisor. McAfee is working on a patch to address this issue, but until it becomes available, you may try the posted workaround on their website at:



http://service.mcafee.com/faqdocument.aspx?id=TS100601





►The Microsoft Live Messenger 2009 (v14) Video Conferencing feature does not work after installing SiteAdvisor



Affected Products: Affected Operating Systems: Affected Applications:

SiteAdvisor

Windows 2000

Windows XP

Windows Vista

Microsoft Live Messenger 2009 (v14)



►Description



Due to changes in the new version of Live Messenger 2009 (v14), you may be unable to use the webcam and video conferencing features when SiteAdvisor is installed.



McAfee is aware of this issue, and is working toward a resolution.



►Solution



As a workaround, McAfee recommends configuring SiteAdvisor to stop monitoring Live Messenger.



Navigate to the following folder:



Windows XP/2000/Vista (32-bit): C:\Program Files\McAfee\SiteAdvisor



Windows Vista (64-bit): C:\Program Files (x86)\McAfee\SiteAdvisor



Right-click on the file sasets.ini and choose Open With, then select Notepad.

Locate the section titled [msnmsgr.exe].

Change Enabled=1 to Enabled=0.

Click File and select Save.

Close sasets.ini and restart your computer for changes to take effect.



►you can also try this

close MSN

than go to

start

control panel

add&remove programs

‘windows live essentials’(if using WLM 2009)

‘windows live messenger’(if using WLM 8.5)

click on 'remove'

and then on 'repair'

wait til the wizard finishes

sign in again





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Answer 2

MSN Helpline Number @ +1^800^256^7021 ==========Call Now========== @ +1^800^256^7021

Answer 3

try running the audio/visual setup in msn



start msn, open the menu, click tools->audio/visual setup